Payments & Cancellation Policy

Last Updated: September 24, 2026

For questions related to products purchased from the Turtle Travel Club Shop, review our Returns & Refunds Policy.

This Payments & Cancellation Policy together with the Terms & Conditions (“Terms”) govern your use of the Turtle Travel Club (“TTC”), eCourses, services, Leaps, Events, and travel Experiences offered by The Ripen Group LLC dba Amelia And JP (“AAJP”).

By enrolling in and participating in any of the AAJP services or Experiences, you signify that you have read, understand and agree to be bound by the terms of this Payments Policy.

1. General Payment Terms

All prices, fees, and payment structures are subject to change at any time prior to purchase.

We may, at our discretion, offer discounts, credits, promotions, or special pricing. Such offers are non-transferable, may be time-limited, and may be modified or withdrawn at any time.

Payments may be made through direct checkout on our website or through an invoice issued by AAJP.

For purchases made through the website checkout (including Memberships, eCourses, and Leaps), payment is due at the time of purchase and must be successfully processed to confirm enrollment or reservation.

Certain Services, including final Leap balances or custom arrangements, may be invoiced separately. Invoiced amounts are due by the date specified on the invoice.

No Membership, Leap reservation, or other Service is confirmed until the required payment has been successfully received.

Failure to make required payments by the applicable deadline may result in cancellation of participation, removal from the applicable Service, and forfeiture of amounts paid, in accordance with this Policy.

We use third-party payment processors to handle transactions. While we select reputable providers, we are not responsible for errors caused by payment processors, financial institutions, or inaccurate payment information provided by the Member.

2. TTC Membership Fees

If you wish to cancel your Monthly Membership, you can do that from the Manage Your Membership page.

Cancellation or changes will only apply to future charges and will not affect charges already processed prior to canceling your membership.

3. Leap Booking & Payment

A $395 per person deposit is required to request a booking. Your booking is not considered confirmed until your deposit has been received and you have received an invitation to the private Leap space inside the TTC community.

Please do not book airfare, lodging before or after the Leap, or make any other non-refundable travel arrangements until your booking has been confirmed. TTC is not responsible for any expenses incurred prior to confirmation.

If we do not receive your deposit within 48 hours of sending the invoice, we may release your spot to another member.

The remaining balance is due 100 days before the Leap start date. A separate invoice or payment link will be provided, and payment is due upon receipt.

Bookings accepted less than 100 days before the Leap start date require payment in full upon acceptance. Any deposit previously paid will be applied toward the balance due.

Deposits are non-transferable.

If any payment is not received by the applicable due date, your booking may be canceled in accordance with our Cancellation Policy (see below).

Your registration is not considered confirmed until payment has been received and you have received an invitation to the private Leap space inside the TTC community.

Please do not book airfare, lodging, or make any other non-refundable travel arrangements until your registration has been confirmed. TTC is not responsible for any expenses incurred prior to confirmation.

Payment instructions will be provided during the booking process.

What’s Included in a Leap

The Leap Fee includes:

  • Your reserved accommodations for the duration of the Leap (for Leaps that include lodging)
  • Access to the private Leap space inside the TTC community
  • Any additional meals, activities, or experiences specifically listed in the Leap description

What’s Not Included

Unless specifically stated in the Leap description, Leap Fees do NOT include:

  • Airfare
  • Lodging before or after a Leap
  • Airport transfers
  • eSIMs or SIM cards
  • Coworking spaces
  • Immigration, visa, ETA, or tourist fees
  • Travel insurance
  • Medical expenses
  • Meals not specifically included
  • Personal transportation
  • Optional activities
  • Any other personal travel expenses not specifically listed as included

4. TTC Leap Cancellation Policy

Each type of Leap has a different cancellation policy as defined below.

Membership and Leap Bookings: Turtle Travel Club membership and Leap registrations are separate purchases. Membership fees, including memberships purchased with a coupon, discount, or promotional offer, cannot be applied as a credit toward a current or future Leap.

For individuals who are not Turtle Travel Club members at the time they book a Leap, a lifetime membership is included with their confirmed Leap registration at no additional charge. This included membership is a benefit of booking the Leap and does not create a separate refundable or transferable credit.

If you cancel a Leap that included a lifetime membership, you will retain your Turtle Travel Club membership. Any refund or account credit for the Leap will be calculated according to the cancellation schedule below, less the membership amount designated as part of your Leap booking.

If you are already a Turtle Travel Club member when you book a Leap, no additional membership value, discount, refund, or account credit is applied to the Leap registration.

Cancellation 100 Days or More Before the Leap

You will not be billed for the final payment. Your $395 per person deposit will be issued as an account credit that can be applied toward the final payment of a future Full Leap.

Please Note: Account credits may not be used toward deposits for future Full Leaps. A new deposit is required to reserve each Leap, and any available credit will be applied to the final payment.

Cancellation 75–99 Days Before the Leap

A cancellation fee equal to 25% of the total Leap Fee will apply.

Cancellation 45–74 Days Before the Leap

A cancellation fee equal to 50% of the total Leap Fee will apply.

Cancellation Less Than 45 Days Before the Leap

A cancellation fee equal to 100% of the total Leap Fee will apply. Any amounts paid are non-refundable.

General Cancellation Terms

The following general cancellation terms apply:

  • No refunds or credits will be issued for unused portions of a Leap, including late arrival, early departure, missed activities, meals, tours, or other included experiences.
  • If TTC cancels a Leap, participants may choose either a full refund or a full account credit toward a future event.
  • Members who repeatedly reserve spaces and later cancel may lose priority booking privileges or become ineligible to participate in future Leaps at TTC’s discretion.
  • This cancellation policy applies regardless of the reason for the cancellation, including but not limited to immigration issues, illnesses or injury, personal or family emergencies, violation of the Terms & Conditions or Community Guidelines, or any other reason. We recommend purchasing travel insurance to protect you in case you need to cancel.
  • TTC may issue a refund for a Leap Deposit if the member is deemed ineligible for the Leap.

If you have any questions, please contact us via our Contact Form BEFORE submitting a booking request.